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Frequently Asked Questions

Product

What comes in the Force of Nature Starter Kit?

Each Starter Kit contains: Activator base with power cord (compatible with any household electrical outlet) Activator Bottle (12 oz.) 5 Activator Capsules (each makes enough multi-purpose cleaner, disinfectant & deodorizer to last 2 weeks) Spray Bottle (12 oz.) Just add your own water right from the tap.

How does Force of Nature compare in cost to the cleaning products I typically buy?

The Force of Nature Starter Kit costs $59.99 (after you apply our $30 subscriber coupon) and allows you to streamline your cabinet of cleaning products to one. The cost for the multi-purpose cleaner, disinfectant & deodorizer you make with Force of Nature is only $.07 per ounce, which saves you up to 80% on every ounce vs brands like Seventh Generation, Method & Mrs. Meyers. Force of Nature works on virtually any surface in your home – a true multi-tasker at a great value.

How does Force of Nature Work?

Force of Nature is a patent-pending appliance that uses electricity to change the chemical composition of salt, water and vinegar into a powerful cleaner & disinfectant from the industrial space called electrolyzed water. Electrolyzed water has no harmful ingredients, residues or fumes and contains just 2 gentle, yet potent ingredients: • Hypochlorous acid – a disinfectant that’s as effective as bleach. Hypochlorous acid is the same substance your white blood cells produce to fight infection, and it’s commonly the active ingredient in wound, eye and veterinary care products because it’s so gentle and effective. It’s a type of chlorine. Most people don’t know that there are different types of chlorine; hypochlorous acid is very different from sodium hypochlorite (bleach) because it’s so gentle. Hypochlorous acid is gentle enough to spray on the surfaces children come into contact with. • Sodium hydroxide – a detergent & grease-cutter without suds. Contains just 0.0000003% yet cleans as well as major brands that have up to 5%.

Does Force of Nature have a scent?

Force of Nature has zero added fragrances. It has a light swimming pool scent that’s naturally created when salt, water & vinegar are electrolyzed. The scent is from the active ingredient, hypochlorous acid, which is the same ingredient commonly used in wound, eye & veterinary care products because it’s so gentle and effective. Hypochlorous acid is the same type of chlorine your immune system produces to fight infection. Most people think there is only one type of chlorine, which is bleach (sodium hypochlorite). In reality, hypochlorous acid is the gentle hero of the chlorine family!

Is Force of Nature a disinfectant & sanitizer?

Yes Force of Nature is an EPA registered disinfectant & sanitizer that kills 99.9% of germs*, including Salmonella, Norovirus, Listeria, STAPH, MRSA, Pseudomonas & Influenza A when used as directed. It exceeds the EPA standard as an anti-microbial disinfectant. The EPA has designated Force of Nature as suitable for use as a disinfectant in a variety of medical facilities including hospitals. The registration number is #93040-1. To secure the EPA registration, a product is tested using extremely rigorous EPA approved anti-microbial testing protocols, in EPA approved labs, over multiple lots. Suppliers, purity, concentration & processing of all individual ingredients have to be approved, with strict statistical limits on all. The product also goes through rigorous safety reviews.

What are the usage directions for disinfecting?

On hard, non-porous surfaces, clean surface of soil or residue. Spray Force of Nature on surface until thoroughly wet. Allow surface to remain wet for 10 minutes. Wipe surface with clean cloth or towel or let air dry.

Does it work with hard water or well water?

If you have hard water (> 100ppm), we recommend a water softener, or bottled water instead of tap water.  This is because the minerals in the hard water can shorten the life of the appliance.

Can I add my own fragrance or essential oils to Force of Nature?

You should not add any oils to Force of Nature because it interferes with the chemistry & results in reduced efficacy.

Why does the Force of Nature solution only last 2 weeks?

Just like bubbles in a carbonated drink, hypochlorous acid starts to dissipate over time. To be absolutely sure Force of Nature is at its optimal disinfecting power, you should use it within 2 weeks. The bottle is 12 oz, vs a typical cleaner which is around 26-32 oz, so most families use about a bottle a week when they use it for all their multi-purpose-purpose cleaning & disinfecting needs (ie replacing bleach, deodorizers, kitchen, bath & glass cleaners). Families who also use it on floors & rugs use even more. There is a date on the base that counts down the 14 days to remind you. Because it has no harmful chemicals, you can dispose of any unused product right down the drain.

Where can I get the Quick Start Guide in Spanish?

Is it easy to make?

Yes – it’s super simple to make. Simply fill the Activator Bottle with regular tap water, add one Activator Capsule, and put the bottle on the Activator Base. Plug the base in, push the start button and in about 6 minutes, you can pour the solution into the Spray Bottle. Now you’re ready to clean, disinfect & deodorize anywhere the little hands, noses & paws in your house like to be! As with all products, please use as directed.

What is the shelf life of Activator Capsules?

The Activator Capsules last 2 years from the date they were produced.
Product Use

On what types of surfaces can I use Force of Nature?

Force of Nature can be used virtually anywhere in your house for any job requiring cleaning, deodorizing or disinfecting.

Can I use Force of Nature on stone?

Yes you can use Force of Nature on sealed stone like granite. Unlike vinegar, Force of Nature is safe on sealed stone because of the chemistry change that happens when the solution is electrolyzed.
In the kitchen, Force of Nature cleans sticky messes, grease & grime while killing odors & germs like Salmonella when used as directed. Use it on your counters (including sealed stone like granite, marble, quartz, wood, laminate), glass, appliances (including on stainless steel), even on your baby’s high chair tray & cutting boards. On glass & stainless steel, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.
In the bathroom, Force of Nature kills 99.9% of germs when used as directed, and also kills odors & removes soap scum. Use it on all your bathroom surfaces including grout, tile, sealed marble, porcelain, glass and high touch areas like doorknobs and faucets. For surfaces where you currently use an abrasive like a scrub brush (for example with soap scum), with Force of Nature you simply use the same brush. Depending on surface porosity & build up, you may need a mild abrasive like baking soda with your scrub brush the 1st few times.
Force of Nature is also great in the nursery for diaper pails, changing pads, and baby toys.
In pet areas, Force of Nature cleans, disinfects & deodorizes stains and odors with no harmful residues or fumes. Use on kitty litter, pet toys, bedding, even pet accidents on rugs. Always 1st test for color-fastness in an inconspicuous spot & let dry before proceeding.

Has Force of Nature been tested by an independent party?

Yes Force of Nature has been tested by a 3rd party independent lab. Those lab test results are here. Force of Nature has also been given the highest rating by SkinSafe, the Mayo Clinic’s rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here.

Are there any cleaning jobs Force of Nature won’t work for?

Because Force of Nature doesn’t have whiteners, it won’t remove stains like rust or hard water from porous surfaces. The upside of this is that you can use it on rugs & carpets, where it’s as effective as Resolve, but without harmful chemicals. Always 1st test for color-fastness in an inconspicuous spot & let dry before proceeding. Our lab test results are here.
Because Force of Nature doesn’t have drying accelerants like ammonia-based or alcohol-based cleaners, we recommend always cleaning with a clean cloth or paper towel and wiping until the surface is 100% dry. When used this way, Force of Nature is as effective on glass as Windex and as effective as Formula 409 and Clorox Clean Up on oil & grease. And if you have hard water, you should use filtered, bottled or distilled water because the minerals in hard water prevent the chemistry from working properly. Any filtered water system like Brita or Pur will work just fine as long as you change your filter according to the manufacture’s instructions.

Do I use the implements I typically use when I clean?

Yes – you can use the same sponges, scrub brushes, towels or paper towels you currently use. For cleaning jobs that require an abrasive (like with soap scum), use your regular scrub brush or scrubby sponge. On glass, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.

Does it leave behind any kind of film or residue?

Force of Nature doesn’t leave behind the harmful residues that conventional cleaners do. Simply spray the solution on any surface and wipe dry with a clean cloth or paper towel. On glass & stainless steel, because Force of Nature has no drying accelerants like ammonia or alcohol based cleaners do, wipe with a clean cloth or paper towel until the surface is completely dry.

Does it work with hard water or well water?

If you have hard water (> 100ppm), we recommend a water softener, or bottled water instead of tap water.  This is because the minerals in the hard water can shorten the life of the appliance.

Is Force of Nature safe for septic systems?

Yes.

I like to get all my cleaning done at once, so I’ll probably use more than 12 ounces of Force of Nature when I clean. What’s the most efficient way to do that?

After you’ve made your first bottle of Force of Nature, unplug the base for 30 seconds & then plug it back in. Now you’re ready to make your next batch.

I’ve noticed that the time on the counter sometimes fluctuates. Why?

This is normal. If the electrical stream is consistent, the counter counts time and coulombs (a measure of electrical current) consistently. However, your Force of Nature contains a voltage regulator so that if the electrical current is inconsistent, the counter registers the fluctuating electrical flow and the device adjusts the time accordingly. Force of Nature turns off not after a specified period of time, but only when the solution is exposed to a specified volume of coulombs to create the optimal concentration of cleaner. That’s why we tell customers that the time is about 6 minutes, not exactly 6 minutes.

My Force of Nature counts down and then says d14. What does this mean?

This means that your cleaner is ready to be used and you have 14 days to use it before it expires.

My Force of Nature isn’t working properly. Do you have some simple tips I could try?

Check out this video for some quick troubleshooting tips. If those don’t work, please contact us by calling 888-985-8099 or emailing us at [email protected]. We’re here to help!

Can I recycle the capsules?

Yes the Activator Capsules are recyclable and they are recycling code #5.

How do I properly store my Activator Bottle? Do I need to rinse it?

After each cycle, open the flip top cap of the Activator Bottle, fill the bottle half way with tap water, gently shake, then empty. Dry upside down with the flip top cap open. If you live in a very humid environment, spray some Force of Nature into the rinsed bottle prior to turning it upside down to dry.
How It’s Different

What makes Force of Nature different from other natural or green cleaners?

Force of Nature starts with ONLY 3 ingredients – water, salt & vinegar. There are no dyes, fragrances, preservatives, surfactants and it’s hypoallergenic.  Many natural cleaning products use botanical-sounding ingredients, but many of those are actually harmful allergens & irritants. Thymol is a great example – though it’s derived from thyme oil, it’s a known allergen. And because manufacturers aren’t required to disclose all of a product’s ingredients on its label, it’s sometimes hard to know what’s hiding in a cleaning product. Another example is that many “natural cleaners” contain methylisothiazolinone, a preservative linked to allergies, lung, neurological and organ toxicity. Force of Nature has been given the highest rating by SkinSAFE, the Mayo Clinic’s rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here. Force of Nature is gentle enough to use without gloves. Last, Force of Nature is an EPA registered disinfectant & sanitize that kills 99.9% of germs*, including Salmonella, Norovirus, Listeria, STAPH, MRSA, Pseudomonas & Influenza A when used as directed. It exceeds the EPA standard as an anti-microbial disinfectant. The EPA has designated Force of Nature as suitable for use as a disinfectant in a variety of medical facilities including hospitals.

How is Force of Nature better than just making a homemade cleaner with vinegar?

Vinegar has many great uses in the home, but there are some drawbacks when it comes to cleaning. It can damage stone surfaces including granite, marble, travertine, limestone or onyx. It can corrode some surfaces over time, like grout. It also can’t kill 99.9% of germs and is not an EPA registered disinfectant or sanitizer. Last, vinegar is not as gentle as you might think. It contains acetic acid, which can damage eye tissue and burn the esophagus and stomach, so you need to be cautious with concentrations. In addition, unlike vinegar, Force of Nature is just as effective as conventional cleaners like Clorox, Windex, Formula 409, Scrubbing Bubbles, Febreze & Resolve. See 3rd party lab test results here.

Is this the same as diluted bleach?

No, hypochlorous acid is not the same as bleach; it has a different chemical composition than bleach (sodium hypochlorite). The formula for sodium hypochlorite is NaOCl and the formula for hypochlorous acid is HOCl. Hypochlorous acid is a type of chlorine, but most people don’t know that there are actually different types of chlorine. Hypochlorous acid is the same substance your white blood cells produce to fight infection. And it’s so gentle it’s used in wound healing, eye care and veterinary care products. Hypochlorous acid is a component in bleach – it’s the molecule that kills microbes. When the pH of bleach is lowered (made acidic) the hypochlorite converts to hypochlorous. Bleach is defined as 1) having a pH of 11+ 2) being at a concentration high enough to remove the color from fabric and 3) 99%+ NaOCl; none of these apply to hypochlorous acid. An interesting fact is that you need a lot more bleach to achieve the same anti-microbial power as hypochlorous acid. The order of magnitude varies by microbe, but overall HOCl is a much more efficient antimicrobial than bleach, so you don’t need nearly as much. That’s why it’s used in so many industrial applications where gentleness (on for example on skin, animals, produce) is critical.

Why hasn’t this been done before?

Electrolyzed water, the solution that the Force of Nature appliance creates using salt, water & vinegar, is a technology that’s been used in the industrial space for decades. However until now, it required huge equipment accessible only to large companies & institutions because it costs $10,000+. Force of Nature is the first product that allows you to make electrolyzed water at home, right on your countertop.
Cleaning Tips

Glass & stainless steel

Force of Nature doesn’t contain drying accelerants like alcohol or ammonia-based products, so we recommend spraying then wiping until it’s 100% dry with a clean dry cloth or paper towel.

Soap scum

Depending on build up & surface porosity, you may need a mild abrasive like baking soda with a scrub brush. Soap scum builds up in layers, so it may take a few applications with your abrasive to remove them.

Grease & oil

Spray until surface is saturated thoroughly then wipe with a clean paper towel or sponge. If you’re cleaning a surface where the grease has been cooked on a little, you may need to let Force of Nature sit on the surface for 2 minutes before you wipe it.

Set in odors on rugs

Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making rugs colorfast. Saturate all the layers that have been soiled until they are soaked, then let dry (don’t rinse).

Sports equipment

The first time you use Force of Nature, spray the equipment until it is soaked, then let dry (don’t rinse). That will kill the odor-causing bacteria at its source. For on-going odor control, just spray Force of Nature after each use to prevent new odors from starting.

Pet accidents on rugs

Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making rugs colorfast. Clean up the soil as much as possible with dry paper towels or cloths. Next, spray the surface until it is soaked with Force of Nature, wait for 2 minutes, then use clean paper towels or cloths to wipe up any remaining soil. It’s critical to spray all the layers of the rug that have been soiled. For example you should spray even the under side of the rug if the accident has soaked through. That will stop the odor at its source. Let the surface dry and if any odor remains, go through the process again to ensure all layers of the surface have been saturated with Force of Nature.

Spills on rugs & furniture

Always 1st test in an inconspicuous spot to ensure the dyes used are truly colorfast and wait until the tested area is dry before proceeding. This is because there is wide variety in the types of dyes, fibers and processes for making fabrics and rugs colorfast. Blot the spill, spray Force of Nature, then wipe (repeat if necessary). It cleans as well as Resolve and won’t remove color like bleach does.

Thermoses, straw cups, sippy cups, water bottles

To clean these, empty of all liquid, then spray in enough Force of Nature to get all the areas wet. Shake it to get the cleaner into all the nooks & crannies. Let sit for 10 minutes, then shake out any remaining liquid.

Brass & Copper

On brass and copper, either rinse with water or wipe until it’s thoroughly dry because Force of Nature shouldn’t sit on soft metals over time.
Safety

Do I need to wear protective gloves when using Force of Nature?

No, you can put away your gloves & hazmat suit! Force of Nature is gentle, hypoallergenic and fine to use without gloves. Force of Nature has been given the highest rating by SkinSafe, the Mayo Clinic’s rating system for product safety for skin allergies. That evaluation of the Force of Nature ingredients is here.

Can I use my own salt & vinegar instead of the Force of Nature capsules?

No – the reason you need the capsules is the chemistry is so sensitive that the EPA requires the capsules as part of our approval to sell this as a disinfectant. Hypochlorous acid (the active ingredient Force of Nature creates) is the anti-microbial molecule in bleach, and it’s the pH that determines which you create, as well as whether or not the concentration reaches a high enough level to disinfect. Getting the right pH hinges on getting the ratio of salt, water & vinegar 100% accurate, which requires a lab grade analytical scale. Without the correct ratio, you could make bleach by accident, or make a solution that doesn’t meet disinfectant level kill rates.

Can I see your SDS safety information?

You can see our SDS here.

In your User Guide there are caution statements that I haven’t seen on your Guide in the past. Why – has something changed?

Rest assured Force of Nature has not changed and still has zero toxic chemicals. It’s still gentle enough to use without rinsing or gloves – even on children’s toys. The reason we include the caution statements now is that as part of our EPA registration, the EPA requires specific language to comply with their regulations. The concentration of salt water in our Capsules is what requires the specific caution language you see. Here is the Safety Data Sheet for Force of Nature. You’ll see it is dramatically different than a Safety Data Sheet for conventional disinfectants.

Do your bottles contain BPA or BPS?

No, our bottles do not contain BPA or BPS.

What happens if I use more than 1 capsule at a time?

You should never use more than 1 capsule at a time. Creating just the right pH can only be done using one capsule and is critical to creating a safe, effective cleaner, disinfectant & deodorizer. Always use as directed.

Do you have an EWG rating?

We attempted to get Force of Nature evaluated & rated by EWG, but EWG stated that their “scoring system is not equipped to fully capture ingredients that would be generated as a result of electrolytic processes within the device. They currently do not have devices rated in the cleaning category. Given the newness of our system it is understandable.” Our Safety Data Sheet is here which has in depth product safety information. We always recommend that families do their own research. Electrolyzed water has been independently evaluated by numerous sources because it has been used in the industrial space for so many years. You can readily find links to this research by searching on electrolyzed water or hypochlorous acid, or starting here.
Orders

Where do you ship?

Anywhere within the Continental United States, Hawaii, Puerto Rico, American Samoa, US Virgin Islands and Canada.

Do you offer free shipping?

We offer free shipping on Force of Nature Starter Kits, Year Supply Bundles, and Extra Value Bundles to anywhere within the Continental United States, plus Hawaii, Puerto Rico, American Samoa and the US Virgin Islands.

How do I purchase additional capsules?

You can purchase additional Activator Capsules here.

How do I change or cancel my order?

Orders received after 11am EST can be cancelled or refunded before 8am EST the following day. Please contact us at [email protected] or call us at (888) 985-8099, Monday-Friday, 9am-5pm EST so that we can help.

What is your return policy?

If you are not completely satisfied with your Force of Nature Starter Kit, you can return it to us within 30 days for a full refund minus the return shipping cost. To make a return, email us at [email protected] or call us at (888) 985-8099 9am-5pm EST daily.

What are your terms & conditions?

Your can find here our terms & conditions
Company

Can I purchase Force of Nature products at retail locations?

Force of Nature may be purchased here. It is not yet available at retail stores.

Where is your product made?

The individual parts come from all over the world, and the product is produced in the United States.

Does Force of Nature come with a warranty?

As long as Force of Nature is prepared according to manufacturer’s instructions, it is covered by a limited one year warranty.